At MHM Residencies, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard guest data.
1. Information We Collect
- Personal details such as name, CNIC/Passport, phone number, email address provided during booking or check-in.
- Payment details for reservations.
- Basic usage data when you visit our website (cookies, browser type, location).
2. How We Use Your Information
- To confirm and manage reservations.
- To provide guest services during your stay.
- To improve our hospitality and website experience.
- To send booking confirmations, receipts, or important updates.
3. Sharing of Information
- Your data is not sold or shared with third parties for marketing.
- Information may only be shared with legal authorities if required by law.
4. Data Security
- We use secure systems to protect your personal and payment details.
- Only authorized hotel staff have access to guest records.
5. Guest Rights
- You may request to update or delete your personal data from our records.
- You may opt out of any promotional messages.
6. Updates to Policy
- CasaBella Hotel may update this Privacy Policy when needed. Changes will be posted on our website.
Your privacy and trust are important to us — at MHM Residencies, your data is safe.